Privacy Policy

1. Who we are

Dahab Miners Shop is operated by Dahab Miners Electrical Contracting LLC, headquartered in Mussafah, Abu Dhabi, UAE. We supply mining hardware, repair parts, and accessories to customers across the GCC and worldwide. References to "we", "us", or "our" in this policy refer to Dahab Miners Electrical Contracting LLC.

2. Information we collect

We collect information you give us directly when you:

• Create an account or place an order (name, email, phone, delivery address)
• Contact us via WhatsApp or email
• Request a quote for bulk orders
• Submit a compatibility enquiry

We also collect limited technical data automatically: browser type, device info, pages visited, and IP address — used solely for security and improving site performance.

3. How we use your information

• Process and fulfil your orders
• Send order confirmation and delivery updates
• Respond to customer support enquiries
• Prevent fraud and maintain account security
• Improve our product range and site experience

We do not sell your personal data to third parties. We do not use your information for unsolicited marketing without your explicit consent.

4. Data sharing

We share your data only where necessary to deliver our services:

• Delivery partners — shipping and logistics providers receive your delivery address and contact number
• Payment processors — secure payment handling; we do not store card details
• IT & hosting infrastructure — our servers are hosted on AWS in the Mumbai region

5. Data retention

We retain order and account information for a minimum of 5 years to comply with UAE commercial and tax regulations. You may request deletion of your account at any time; we will remove personal data not required for regulatory compliance within 30 days.

6. Your rights

You have the right to access, correct, or delete personal data we hold about you. To exercise these rights, contact us at ops@dahabminers.com or via WhatsApp at +971 54 388 8454.

7. Cookies

We use minimal cookies necessary for the shop to function (cart session, login session). We do not use advertising or tracking cookies from third parties.

8. Contact

Questions about this policy? Reach us at: